Liquid Accounts #

• What does the subscription screen tell us?
• What do the frozen subscriptions tell us about property history?
• What is the process in which a customer receives a renewal notice and pays/is serviced?
• How can you tell if a perimeter needs to be completed with this renewal?
• How do we know the renewal date is correct?
• Is this customer on autopay or convenience billing?
• How long of a history do we have at this property?

• Is this customer’s renewal date correct? 
• Why do they have a 0$ balance? 
• How did I show the history of renewals? 

Sentricon Accounts #

• What other frozen subscriptions does this customer also likely have?
• What type of warranty does this customer have if they have never lapsed in payment?
• What notes should be in this notes section? Is this renewal connected to the Sentricon site?

Has a Sentricon installation been done at property?  Where is their renewal date? What flag is on this account?